Technical Support
We support existing software and IT infrastructures as well as those we have created for our clients.
Pretransition Technology Group offers system administration and IT support allowing customers to concentrate on their core competencies.
We offer the most comprehensive, “affordable price” solutions and IT support plans in the industry, serving our partners around the world . With your needs, you’ll get the exact level of IT support you need. Based on your business requirements we could offer in-house support admins or taking full control of administering and managing your IT infrastructure.
Support outsourcing for typical corporate IT-services
- IT-personnel out-staffing
- Support outsourcing for typical corporate IT-services
- Corporate emails (including messages monitoring)
- Group/corporate mailboxes (including mobile access)
- NFS
- Office and long distance communication systems
- Access to Internet resources (firewalls, gateways, etc.)
- Support outsourcing for business applications
- Client components installation for remote software
Enterprise application information systems
- Electronic workflow systems
- Corporate Websites or portal solutions
- Support outsourcing for IT-resources
- Installation/deinstallation
- Failure recovery, problem-solving
- Routine maintenance
Monitoring
- Technical maintenance of servers, routers, switches, etc.
- Network infrastructure support
- Technical maintenance of data storage systems
- Data center, IAAS, SAAS, PAAS services
- IT-infrastructure designing
- Data backup
- Antivirus protection
- Technical audit
- Inventory
- Maintenance check
- Decision analysis, guidance for optimization/upgrade
Need technical support?
We will be happy to help you and be a part of your team.